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Delivery and returns

We’ll dispatch your order within 24 hours of receiving it. You can see your delivery options and a cost estimate in your shopping cart or at checkout.

Woman in stripey top insulating a soap loaf with soft material.


UPS is very busy. They have warned us that their lead time has changed to delivery within 48 hours and that shipments may also still experience additional delays. We appreciate your patience.

We use UPS for all our deliveries. Orders over 25kg will be delivered in more than one box. Please note, deliveries to Scotland may take up to 2 days for delivery and may come in separate deliveries.

Alternatively, you can pick up from our store at HFoster 1875 Ltd, Washington Street, Leeds LS3 1JQ. Select this option on checkout and we'll let you know when your order is ready for collection.

If your order is going to be 400kg or over, please call our sales team on 0113 243 9016 and we'll give you a personalised quotation.


If you'd like to make a return, we're happy to help – please get in touch with us.